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Manufacturer recall number

Mercedes-Benz recall 2017110009

Mercedes-Benz calls it 2017110009. NHTSA filed it as campaign 17V715000 on Nov 14, 2017: visibility on the 2017–2018 Mercedes-Benz GLC-Class, 9,379 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V7150002017–2018 Mercedes-Benz GLC-ClassVisibilityNov 14, 20179,379high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation. Risk If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic. Fix MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.

The manufacturer’s own words as filed for 17V715000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2017110009 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V715000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2017110009 the same recall as 17V715000?

Yes. 2017110009 is Mercedes-Benz’s own number for it; 17V715000 is NHTSA’s. One recall, two references.

Which vehicles does 2017110009 cover?

2017–2018 Mercedes-Benz GLC-Class, 9,379 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2017110009 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.