Manufacturer recall number

Mazda recall 9716H

Q: Is 9716H the same recall as 16V593000?

Yes. 9716H is Mazda’s own number for it; 16V593000 is NHTSA’s. One recall, two references.

Mazda calls it 9716H. NHTSA filed it as campaign 16V593000 on Aug 11, 2016: suspension on the 2007–2012 Mazda CX-7, 190,102 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 16V593000 →Check a VIN at NHTSA Mazda’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
16V593000	2007–2012 Mazda CX-7	Suspension	Aug 11, 2016	190,102	high

Problem Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control. Risk A loss of steering control can increase the risk of a crash. Fix Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

The manufacturer’s own words as filed for 16V593000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 9716H is the number Mazda assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V593000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Mazda’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 9716H the same recall as 16V593000?

Yes. 9716H is Mazda’s own number for it; 16V593000 is NHTSA’s. One recall, two references.

Which vehicles does 9716H cover?

2007–2012 Mazda CX-7, 190,102 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 9716H repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.