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Manufacturer recall number

Lincoln recall 25C21

Lincoln calls it 25C21. NHTSA filed it as campaign 25V337000 on May 23, 2025: electrical system on the 2024 Lincoln Nautilus, 30,679 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
25V3370002024 Lincoln NautilusElectrical SystemMay 23, 202530,679high
Problem Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305. Risk A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash. Fix The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.

The manufacturer’s own words as filed for 25V337000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 25C21 is the number Lincoln assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 25V337000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 25C21 the same recall as 25V337000?

Yes. 25C21 is Lincoln’s own number for it; 25V337000 is NHTSA’s. One recall, two references.

Which vehicles does 25C21 cover?

2024 Lincoln Nautilus, 30,679 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 25C21 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.