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Manufacturer recall number

Kia recall SC308

Kia calls it SC308. NHTSA filed it as campaign 24V271000 on Apr 16, 2024: power train on the 2023–2024 Kia EV9 and 1 other Kia model, 8 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V2710002023–2024 Kia EV9 and 1 other Kia modelPower TrainApr 16, 20248high
Problem Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up. Risk A loss of drive power or differential lock up can increase the risk of a crash. Fix Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

The manufacturer’s own words as filed for 24V271000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC308 is the number Kia assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V271000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC308 the same recall as 24V271000?

Yes. SC308 is Kia’s own number for it; 24V271000 is NHTSA’s. One recall, two references.

Which vehicles does SC308 cover?

2023–2024 Kia EV9 and 1 other Kia model, 8 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC308 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.