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Manufacturer recall number

Kia recall SC303

Kia calls it SC303. NHTSA filed it as campaign 24V214000 on Mar 20, 2024: power train on the 2020–2024 Kia Telluride, 427,407 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V2140002020–2024 Kia TelluridePower TrainMar 20, 2024427,407high
Problem Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK. Risk A vehicle roll away increases the risk of a crash or injury. Fix Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

The manufacturer’s own words as filed for 24V214000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC303 is the number Kia assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V214000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC303 the same recall as 24V214000?

Yes. SC303 is Kia’s own number for it; 24V214000 is NHTSA’s. One recall, two references.

Which vehicles does SC303 cover?

2020–2024 Kia Telluride, 427,407 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC303 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.