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Manufacturer recall number

Jeep recall W30-W37

Jeep calls it W30-W37. NHTSA filed it as campaign 20V191000 on Sep 10, 2020: back over prevention on the 2019–2020 Chrysler, Dodge, Jeep and Ram, 319,610 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V1910002019–2020 Chrysler, Dodge, Jeep and RamBack Over PreventionSep 10, 2020319,610minor
Problem Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors." Risk The lingering rearview image can distract the driver, increasing the risk of a crash. Fix Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

The manufacturer’s own words as filed for 20V191000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. W30-W37 is the number Jeep assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V191000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is W30-W37 the same recall as 20V191000?

Yes. W30-W37 is Jeep’s own number for it; 20V191000 is NHTSA’s. One recall, two references.

Which vehicles does W30-W37 cover?

2019–2020 Chrysler, Dodge, Jeep and Ram, 319,610 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the W30-W37 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.