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Manufacturer recall number

Infiniti recall R24A5, R24A7

Infiniti calls it R24A5, R24A7. NHTSA filed it as campaign 24V470000 on Jun 21, 2024: power train on the 2016–2019 Infiniti Q50 and 1 other Infiniti model, 7,222 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V4700002016–2019 Infiniti Q50 and 1 other Infiniti modelPower TrainJun 21, 20247,222high
Problem Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break. Risk A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash. Fix Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

The manufacturer’s own words as filed for 24V470000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R24A5, R24A7 is the number Infiniti assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V470000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R24A5, R24A7 the same recall as 24V470000?

Yes. R24A5, R24A7 is Infiniti’s own number for it; 24V470000 is NHTSA’s. One recall, two references.

Which vehicles does R24A5, R24A7 cover?

2016–2019 Infiniti Q50 and 1 other Infiniti model, 7,222 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R24A5, R24A7 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.