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Manufacturer recall number

Ford recall 24S78

Ford calls it 24S78. NHTSA filed it as campaign 24V957000 on Dec 20, 2024: fuel system, diesel on the 2020–2022 Ford F-250 Super Duty and 2 other Ford models, 295,449 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V9570002020–2022 Ford F-250 Super Duty and 2 other Ford modelsFuel System, DieselDec 20, 2024295,449high
Problem Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump. Risk High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash. Fix Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.

The manufacturer’s own words as filed for 24V957000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 24S78 is the number Ford assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V957000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 24S78 the same recall as 24V957000?

Yes. 24S78 is Ford’s own number for it; 24V957000 is NHTSA’s. One recall, two references.

Which vehicles does 24S78 cover?

2020–2022 Ford F-250 Super Duty and 2 other Ford models, 295,449 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 24S78 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.