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Manufacturer recall number

Ford recall 23C02

Ford calls it 23C02. NHTSA filed it as campaign 23V122000 on Feb 24, 2023: visibility on the 2023 Ford Transit, 4,804 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V1220002023 Ford TransitVisibilityFeb 24, 20234,804high
Problem Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles equipped with the Special Vehicle Operations Accessory Service Kit #1 or #2 with a High Specification Vehicle Interface Connector. When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the defrost and defog systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems." Risk An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash. Fix Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. Owner notification letters were mailed April 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C02.

The manufacturer’s own words as filed for 23V122000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 23C02 is the number Ford assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V122000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 23C02 the same recall as 23V122000?

Yes. 23C02 is Ford’s own number for it; 23V122000 is NHTSA’s. One recall, two references.

Which vehicles does 23C02 cover?

2023 Ford Transit, 4,804 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 23C02 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.