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Manufacturer recall number

Ford recall 21S28

Ford calls it 21S28. NHTSA filed it as campaign 21V407000 on May 29, 2021: steering on the 2021 Ford F-150, 223 vehicles potentially affected, under a do-not-drive advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V4070002021 Ford F-150SteeringMay 29, 2021223Do not drive
Problem Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles. The steering gear may have internal damage, which could result in difficulty steering, or the inability to rotate the steering wheel while driving. Risk Loss of steering control can increase the risk of a crash. Fix Owners are advised to not drive their vehicles until the repair is complete. Vehicles will be towed in for service, and dealers will remove and replace the steering gear, free of charge. Owner notification letters were mailed on June 4, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S28.

The manufacturer’s own words as filed for 21V407000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 21S28 is the number Ford assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V407000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 21S28 the same recall as 21V407000?

Yes. 21S28 is Ford’s own number for it; 21V407000 is NHTSA’s. One recall, two references.

Which vehicles does 21S28 cover?

2021 Ford F-150, 223 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 21S28 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.