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Manufacturer recall number

Chrysler recall 73B

Chrysler calls it 73B. NHTSA filed it as campaign 24V536000 on Jul 18, 2024: hybrid propulsion system on the 2017–2018 Chrysler Pacifica, 15,910 vehicles potentially affected, under a park-outside advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V5360002017–2018 Chrysler PacificaHybrid Propulsion SystemJul 18, 202415,910Park outside
Problem Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position. Risk A vehicle fire increases the risk of injury. Fix Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

The manufacturer’s own words as filed for 24V536000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 73B is the number Chrysler assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V536000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 73B the same recall as 24V536000?

Yes. 73B is Chrysler’s own number for it; 24V536000 is NHTSA’s. One recall, two references.

Which vehicles does 73B cover?

2017–2018 Chrysler Pacifica, 15,910 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 73B repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.