Chrysler recall 72B
Chrysler calls it 72B. NHTSA filed it as campaign 24V538000 on Jul 18, 2024: hybrid propulsion system on the 2019–2021 Chrysler Pacifica, 3,606 vehicles potentially affected, under a park-outside advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.
What NHTSA has under this number
Source: 49 CFR Part 573 filings| NHTSA campaign | Vehicles | Component | Filed | Affected | Severity |
|---|---|---|---|---|---|
| 24V538000 | 2019–2021 Chrysler Pacifica | Hybrid Propulsion System | Jul 18, 2024 | 3,606 | Park outside |
The manufacturer’s own words as filed for 24V538000. Every model year it covers, the build window and the filed PDFs →
Two numbers, one recall
Every safety recall carries two identifiers. 72B is the number Chrysler assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V538000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.
The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.
Check one specific vehicle
Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.
Common questions
Source: NHTSA, 49 CFR Part 573Is 72B the same recall as 24V538000?
Yes. 72B is Chrysler’s own number for it; 24V538000 is NHTSA’s. One recall, two references.
Which vehicles does 72B cover?
2019–2021 Chrysler Pacifica, 3,606 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.
Does the 72B repair cost anything?
No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.