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Manufacturer recall number

Chrysler recall 03A

Chrysler calls it 03A. NHTSA filed it as campaign 23V010000 on Jan 17, 2023: electrical system on the 2017–2023 Chrysler Pacifica, 67,117 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V0100002017–2023 Chrysler PacificaElectrical SystemJan 17, 202367,117high
Problem Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Risk An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. Fix Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

The manufacturer’s own words as filed for 23V010000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 03A is the number Chrysler assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V010000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 03A the same recall as 23V010000?

Yes. 03A is Chrysler’s own number for it; 23V010000 is NHTSA’s. One recall, two references.

Which vehicles does 03A cover?

2017–2023 Chrysler Pacifica, 67,117 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 03A repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.