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Manufacturer recall number

Buick recall 17239/17258

Buick calls it 17239/17258. NHTSA filed it as campaign 17V404000 on Jun 27, 2017: seats on the 2016–2017 Buick Envision, 768 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V4040002016–2017 Buick EnvisionSeatsJun 27, 2017768high
Problem General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints." Risk If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash. Fix GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.

The manufacturer’s own words as filed for 17V404000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 17239/17258 is the number Buick assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V404000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 17239/17258 the same recall as 17V404000?

Yes. 17239/17258 is Buick’s own number for it; 17V404000 is NHTSA’s. One recall, two references.

Which vehicles does 17239/17258 cover?

2016–2017 Buick Envision, 768 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 17239/17258 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.