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NHTSA campaign 25V710000

2023–2025 Jeep Wrangler: electrical system recall

A loss of drive power increases the risk of a crash.

minor24,238 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemChrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.RiskA loss of drive power increases the risk of a crash.FixDealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.

Reported to NHTSA Oct 17, 2025 by Chrysler (FCA US, LLC).

Which vehicles are covered

Source: NHTSA campaign 25V710000

Vehicles built Feb 21, 2023 to Jun 5, 2025 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2023 Jeep WranglerCompact SUVF16
2024 Jeep WranglerCompact SUVF14
2025 Jeep WranglerCompact SUVF6

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Filed documents

  • Defect report PDF — The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 25V710000 · the manufacturer calls it A7C

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Feb 21, 2023 to Jun 5, 2025. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.