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NHTSA campaign 25V175000 · manufacturer recall N252497020

2016–2018 Cadillac and Chevrolet: steering recall

A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

high 934 vehicles affected 46% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail. Risk A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash. Fix Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.

Reported to NHTSA Mar 20, 2025 by General Motors, LLC, owners notified Apr 15, 2025.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

Loss of electric power steering assist increases steering effort significantly (especially at low speeds), materially impairing the driver's ability to control the vehicle and raising crash risk, but does not constitute a complete, sudden loss of steering control warranting the critical label.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
11546368NUT, S/KNU (Corvette only)
11610915BOLT, FRT LWR CONT ARM FRT (AWD ATS/CTS only)
11611268BOLT, FRT LWR CONT ARM RR (AWD ATS/CTS only)
11589283BOLT, S/GR (AWD ATS/CTS only)
11588747BOLT, S/GR (RWD ATS/CTS & Camaro only)
11548382NUT, FRT STAB SHF LINK (AWD ATS/CTS only)
11611687NUT, FRT WHL DRV SHF (AWD ATS/CTS only)

Labour, as the warranty table lists it

  • 0.2 h · op 9107888 · Customer Reimbursement Approved ZFAT * - For USA and Canada dealers only N/A - For…

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

The advisory, as filed: “Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign N252497020). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 25V175000
Model yearClassSafety SignalRecalls on file
2017 Cadillac ATSCompact SedanB2
2018 Cadillac ATSCompact SedanB2
2016 Cadillac CTSMidsize SedanD4
2017 Cadillac CTSMidsize SedanB2
2018 Cadillac CTSMidsize SedanB2
2017 Chevrolet CamaroCoupeC3
2018 Chevrolet CamaroCoupeB2
2017 Chevrolet CorvetteCoupeC4
2018 Chevrolet CorvetteCoupeA1

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 46%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 25V175000 · the manufacturer calls it N252497020

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is N252497020 the same recall as 25V175000?

Yes. N252497020 is the number General Motors, LLC uses for this campaign in its own paperwork and in the letter it sends owners. 25V175000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.