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NHTSA campaign 24V529000 · manufacturer recall 263

2024 Hyundai Santa Fe: power train recall

A vehicle roll away increases the risk of a crash or injury.

high 12,349 vehicles affected 99% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK. Risk A vehicle roll away increases the risk of a crash or injury. Fix Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers will inspect and replace the dual clutch transmission, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning August 26, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 263.

Reported to NHTSA Jul 11, 2024 by Hyundai Motor America, owners notified Aug 26, 2024.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A software error that prevents PARK from holding the vehicle can cause unintended rollaway, directly risking a crash or injury, but no stop-drive order was issued and the interim remedy (use parking brake) mitigates the risk without requiring owners to stop driving.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
43000-2N112QQHSanta Fe
43000-2N114QQHAll DCT Replacement
56415-L1000Split Pin1
57799-4D200Lock Nut2
55259-2M000Seal Lock Bolt2
21991-P60001
49551-4T000Front Driveshaft Lock Nut2
49557-P2000Front Driveshaft Retainer Clip2
11435-10256KPropeller Shaft Bolts7
95443-2N0001
47354-3D100Transfer Case O-Ring1
43000-2N112
43000-2N114

Labour, as the warranty table lists it

  • 0.8 h · op 41DA09R0
  • 3.8 h · op 43000-2N112
  • 4.1 h · op 43000-2N114
  • 3.8 h · op 2N112QQH
  • 4.1 h · op 2N114QQH
  • 0.6 h · op 41DA09R5

The operation code and time the manufacturer pays the dealer; a customer-pay estimate elsewhere is a different number.

Torque

  • Tightening Torque: 94.0lb-ft

The advisory, as filed: “As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign 263). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 24V529000

Vehicles built Apr 23, 2024 to Jul 2, 2024 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2024 Hyundai Santa FeCompact SUVD7

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 99%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 24V529000 · the manufacturer calls it 263

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 263 the same recall as 24V529000?

Yes. 263 is the number Hyundai Motor America uses for this campaign in its own paperwork and in the letter it sends owners. 24V529000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Apr 23, 2024 to Jul 2, 2024. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.