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NHTSA campaign 23V064000 · manufacturer recall WRE-23

2023 Subaru Solterra: wheels recall

Wheel detachment while driving can result in a loss of vehicle control, increasing the risk of a crash.

critical Do not drive 1,182 vehicles affected 100% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle. Risk Wheel detachment while driving can result in a loss of vehicle control, increasing the risk of a crash. Fix Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-23.

Reported to NHTSA Feb 9, 2023 by Subaru of America, Inc, owners notified Feb 21, 2023.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Yes: the bulletin says the vehicle may not be sold or delivered until repaired
Remedy Instructions filed: the dealer bulletin exists
Owners told Do not drive

Special tools

  • • A ½ Inch Digital Torque Wrench with a Calibration within 12 months. The Snap On® 1/2” Drive TechAngle® Electronic Torq
  • Continued • If wheel removal and installation is required, a wheel stud pilot pin can be used to help prevent the wheel

Torque

  • TechAngle® Electronic Torque Wrench (15–300 ft-lb) is shown below as an example
  • the recall with a final torque of 103 ft-lbs
  • STEP 2: Using a Digital Torque Wrench, set the torque wrench to 90 ft-lbs (122 Nm)
  • before reaching a torque value of 90 ft-lb (122 Nm), mark the bolt head using a water-base
  • Did any of the wheel bolts move before reaching a torque of 90 ft-lbs (122 Nm).?
  • STEP 7: Adjust the Digital torque wrench to 103 ft-lbs (140 Nm)

The advisory, as filed: “Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied.”

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign WRE-23). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V064000
Model yearClassSafety SignalRecalls on file
2023 Subaru SolterraCompact SUVD4

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 100%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V064000 · the manufacturer calls it WRE-23

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

What does this advisory mean?

Do not drive means exactly that: the manufacturer is telling owners to stop driving the vehicle until the repair is done. These are the two most serious things NHTSA can attach to a campaign, and both mean the risk exists while the vehicle is switched off.

Is WRE-23 the same recall as 23V064000?

Yes. WRE-23 is the number Subaru of America, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 23V064000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.