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NHTSA campaign 21V00D000 · manufacturer recall SB-21-17-008

2017–2020 Tesla Model 3: electrical system recall

A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

moderate 356,309 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying. Risk A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash. Fix Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

Reported to NHTSA Dec 21, 2021 by Tesla, Inc, owners notified Apr 25, 2022.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

The rearview camera failing to display degrades a safety aid but does not directly cause a crash or remove primary vehicle control; the driver retains all primary controls and can use mirrors and direct observation.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
1762505-00-BParts Required
1008327-00-A
1449724-00-A
1068789-00-GGROMMET SUPPORT, DECKLID HINGE, MODEL

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign SB-21-17-008). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 21V00D000
Model yearClassSafety SignalRecalls on file
2017 Tesla Model 3Midsize SedanD16
2018 Tesla Model 3Midsize SedanF19
2019 Tesla Model 3Midsize SedanF22
2020 Tesla Model 3Midsize SedanF21

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 21V00D000 · the manufacturer calls it SB-21-17-008

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is SB-21-17-008 the same recall as 21V00D000?

Yes. SB-21-17-008 is the number Tesla, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 21V00D000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.