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Federal filingsHome›Recalls› 19V333000
NHTSA campaign 19V333000 · manufacturer recall 18E-076

2016–2019 Ford and Ram: seats recall

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

high 544 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. Risk In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury. Fix New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Reported to NHTSA Apr 29, 2019 by New England Wheels, owners notified May 27, 2019.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A seat back that may not lock in place under crash or sudden-stop loads materially reduces occupant protection in a crash, directly increasing injury risk.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

Which vehicles are covered

Source: NHTSA campaign 19V333000

Vehicles built Aug 1, 2007 to Mar 29, 2019 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2016 Ford TransitVanF21
2017 Ford TransitVanF18
2018 Ford TransitVanF14
2016 Ram ProMasterVanF14
2017 Ram ProMasterVanF10
2018 Ram ProMasterVanF10
2019 Ram ProMasterVanF9

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 19V333000 · the manufacturer calls it 18E-076

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is 18E-076 the same recall as 19V333000?

Yes. 18E-076 is the number New England Wheels uses for this campaign in its own paperwork and in the letter it sends owners. 19V333000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Aug 1, 2007 to Mar 29, 2019. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.