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NHTSA campaign 16V217000 · manufacturer recall 35-04112016-0168

2008–2016 Glaval BUS Apollo and 8 other Glaval BUS models: structure recall

If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.

high 1,860 vehicles affected FMVSS 217 1% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." Risk If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency. Fix Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.

Reported to NHTSA Apr 14, 2016 by Forest River, Inc, owners notified Jun 9, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V217000

Vehicles built Aug 1, 2008 to Mar 6, 2016 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2008 Glaval BUS Apollo
2009 Glaval BUS Apollo
2010 Glaval BUS Apollo
2011 Glaval BUS Apollo
2012 Glaval BUS Apollo
2013 Glaval BUS Apollo
2014 Glaval BUS Apollo
2015 Glaval BUS Apollo
2016 Glaval BUS Apollo
2008 Glaval BUS Concorde II
2009 Glaval BUS Concorde II
2010 Glaval BUS Concorde II
2011 Glaval BUS Concorde II
2012 Glaval BUS Concorde II
2013 Glaval BUS Concorde II
2014 Glaval BUS Concorde II
2015 Glaval BUS Concorde II
2016 Glaval BUS Concorde II
2008 Glaval BUS Entourage
2009 Glaval BUS Entourage
2010 Glaval BUS Entourage
2011 Glaval BUS Entourage
2012 Glaval BUS Entourage
2013 Glaval BUS Entourage
2014 Glaval BUS Entourage
2015 Glaval BUS Entourage
2016 Glaval BUS Entourage
2008 Glaval BUS Legacy
2009 Glaval BUS Legacy
2010 Glaval BUS Legacy
2011 Glaval BUS Legacy
2012 Glaval BUS Legacy
2013 Glaval BUS Legacy
2014 Glaval BUS Legacy
2015 Glaval BUS Legacy
2016 Glaval BUS Legacy
2008 Glaval BUS Primetime
2009 Glaval BUS Primetime
2010 Glaval BUS Primetime
2011 Glaval BUS Primetime
2012 Glaval BUS Primetime
2013 Glaval BUS Primetime
2014 Glaval BUS Primetime
2015 Glaval BUS Primetime
2016 Glaval BUS Primetime
2008 Glaval BUS Sport
2009 Glaval BUS Sport
2010 Glaval BUS Sport
2011 Glaval BUS Sport
2012 Glaval BUS Sport
2013 Glaval BUS Sport
2014 Glaval BUS Sport
2015 Glaval BUS Sport
2016 Glaval BUS Sport
2008 Glaval BUS Titan
2009 Glaval BUS Titan
2010 Glaval BUS Titan
2011 Glaval BUS Titan
2012 Glaval BUS Titan
2013 Glaval BUS Titan
2014 Glaval BUS Titan
2015 Glaval BUS Titan
2016 Glaval BUS Titan
2008 Glaval BUS Titan II
2009 Glaval BUS Titan II
2010 Glaval BUS Titan II
2011 Glaval BUS Titan II
2012 Glaval BUS Titan II
2013 Glaval BUS Titan II
2014 Glaval BUS Titan II
2015 Glaval BUS Titan II
2016 Glaval BUS Titan II
2008 Glaval BUS Titan II LOW Floor
2009 Glaval BUS Titan II LOW Floor
2010 Glaval BUS Titan II LOW Floor
2011 Glaval BUS Titan II LOW Floor
2012 Glaval BUS Titan II LOW Floor
2013 Glaval BUS Titan II LOW Floor
2014 Glaval BUS Titan II LOW Floor
2015 Glaval BUS Titan II LOW Floor
2016 Glaval BUS Titan II LOW Floor

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 1%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V217000 · the manufacturer calls it 35-04112016-0168

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 35-04112016-0168 the same recall as 16V217000?

Yes. 35-04112016-0168 is the number Forest River, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 16V217000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Aug 1, 2008 to Mar 6, 2016. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.