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NHTSA campaign 16V068000 · manufacturer recall CR3590

2010–2015 Nova BUS LFS Artic: electrical system recall

If the main power cable disconnects, there will be a loss of power that could disable the vehicle, increasing the risk of a crash.

high 229 vehicles affected 83% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS Artic transit buses manufactured from September 1, 2010, through April 30, 2015, and equipped with Allison transmissions. The main power cable within the energy guiding system (EGS) may have been incorrectly routed and, as a result, the cable may disconnect. Risk If the main power cable disconnects, there will be a loss of power that could disable the vehicle, increasing the risk of a crash. Fix Nova will notify owners, and dealers will inspect the main power cable, re-routing it as necessary, free of charge. The recall began on April 11, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3590.

Reported to NHTSA Feb 5, 2016 by Nova Bus, owners notified Apr 11, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V068000

Vehicles built Sep 1, 2010 to Apr 30, 2015 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2010 Nova BUS LFS Artic
2011 Nova BUS LFS Artic
2012 Nova BUS LFS Artic
2013 Nova BUS LFS Artic
2014 Nova BUS LFS Artic
2015 Nova BUS LFS Artic

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 83%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V068000 · the manufacturer calls it CR3590

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is CR3590 the same recall as 16V068000?

Yes. CR3590 is the number Nova Bus uses for this campaign in its own paperwork and in the letter it sends owners. 16V068000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Sep 1, 2010 to Apr 30, 2015. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.