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NHTSA campaign 16V001000 · manufacturer recall 15E-068

2006–2013 AEV Ambulance Wheelchair VAN: equipment adaptive/mobility recall

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opene

high 9 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Halcore Group, Inc. (Halcore) is recalling certain model year 2006-2013 American Emergency Vehicles (AEV) Ambulance Wheelchair Vans manufactured January 2, 2006 to March 15, 2013, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. Risk If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. Fix Halcore will notify the owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 13, 2016. Owners may contact Ricon Customer Service at 1-800-322-2884 or AEV customer service at 1-800-374-9749. Halcore's number for this recall is 15E-068.

Reported to NHTSA Jan 4, 2016 by Halcore Group, Inc, owners notified Jan 13, 2016.

Which vehicles are covered

Source: NHTSA campaign 16V001000

Vehicles built Jan 2, 2006 to Mar 15, 2013 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearOn WhichTrim
2006 AEV Ambulance Wheelchair VAN
2007 AEV Ambulance Wheelchair VAN
2008 AEV Ambulance Wheelchair VAN
2009 AEV Ambulance Wheelchair VAN
2010 AEV Ambulance Wheelchair VAN
2011 AEV Ambulance Wheelchair VAN
2012 AEV Ambulance Wheelchair VAN
2013 AEV Ambulance Wheelchair VAN

None of the vehicles this campaign names has a page on WhichTrim: every model year it names is older than the catalogue, which begins at 2016. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 16V001000 · the manufacturer calls it 15E-068

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is 15E-068 the same recall as 16V001000?

Yes. 15E-068 is the number Halcore Group, Inc uses for this campaign in its own paperwork and in the letter it sends owners. 16V001000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Jan 2, 2006 to Mar 15, 2013. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Defects Investigation. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.