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NHTSA defect investigation · Recall Query

Ricon recall query RQ15002

Wheelchair lift platform failure. NHTSA’s Office of Defects Investigation opened this recall query about the frame and members. Opened Mar 18, 2015, closed Oct 16, 2015 after 7 months. It concerns recall 15E068000, 15V564000, 15V565000, 15V724000, 15V765000, 15V766000, 15V767000, 15V768000, 15V769000, 15V770000, 15V772000, 15V773000, 15V779000, 15V868000, 15V870000, 16V001000. closed

What NHTSA says

Source: Office of Defects Investigation, as filed

On July 15, 2014, Ricon Corporation released safety recall 14E-041 to address lower pivot fatigue fractures in certain of its S-series wheel chair lifts. Ricon took this action after becoming aware of subject lift field failures including six involving school buses owned and operated by First Student (a school transport contractor) in Baltimore, MD. Ricon?s remedy in 14E-041 was the installation of an ?elastomeric bumper kit? (essentially a rubber bumper), designed to limit lift platform oscillation while in the stowed position. This RQ was opened when it became evident that lower pivot fatigue failures were continuing to occur on buses that had been remedied pursuant to 14E-041. On February 25, 2015, we were contacted by First Student, Baltimore regarding a recall remedy failure of a Ricon S-series wheelchair lift platform in three of its buses. We inspected those buses the following day and later, with Ricon staff. Subsequently the pivot bushing holes in the folding link arms were found to be larger than specified thus allowing the busing to withdraw and the lift to oscillate while stowed. This movement stressed the link arms near the pivot bushing hole causing them to crack. Since the remedy in 14E-041 was inadequate, Ricon decided to conduct a second recall (15E-068) to address the newly discovered root cause. With that recall, this RQ is closed.

Stage Recall Query — NHTSA works to complete one within eight months Opened Mar 18, 2015 Closed Oct 16, 2015 Manufacturer Ricon Corporation Components Structure › Frame And Members Recall under query 15E068000, 15V564000, 15V565000, 15V724000, 15V765000, 15V766000, 15V767000, 15V768000, 15V769000, 15V770000, 15V772000, 15V773000, 15V779000, 15V868000, 15V870000, 16V001000

A Recall Query is a look at a recall that already exists — whether its remedy works, whether it reached every vehicle it should have, whether the manufacturer met its obligations. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one is closed. A recall query ends with NHTSA’s finding on the recall it examined — the remedy stands, is widened, or a new campaign follows; the file names the recall it concerned and NHTSA’s closing resume carries the reasoning.

Model years it names

Source: as NHTSA filed them

NHTSA filed this action against Ricon Corporation without naming a model year — an equipment or manufacturer-level query.

Common questions

Source: NHTSA Office of Defects Investigation

Is RQ15002 a recall?

No — it is NHTSA’s examination of recall 15E068000, 15V564000, 15V565000, 15V724000, 15V765000, 15V766000, 15V767000, 15V768000, 15V769000, 15V770000, 15V772000, 15V773000, 15V779000, 15V868000, 15V870000, 16V001000, which has its own page and remedy.

Is RQ15002 still open?

No. It closed on Oct 16, 2015 with its finding on recall 15E068000, 15V564000, 15V565000, 15V724000, 15V765000, 15V766000, 15V767000, 15V768000, 15V769000, 15V770000, 15V772000, 15V773000, 15V779000, 15V868000, 15V870000, 16V001000.

Which vehicles does RQ15002 cover?

NHTSA filed it against Ricon Corporation without naming a model year.