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Owner complaints · Service Brakes

2016 Mazda CX-5 brake problems

69 of the 510 complaints owners filed with NHTSA about the 2016 Mazda CX-5 name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). Filed under the same heading: 44 manufacturer bulletins. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

69 complaints 14% of this model year’s 6 reports a crash 1 a fire typically at 28k miles

What owners filed about the brakes

Source: NHTSA complaint database
69complaints name the brakes

6 of the 69 reports a crash · 1 a fire · 2 injuries. Self-reported, unverified.

Filed per year: 2015: 2 · 2016: 2 · 2017: 12 · 2018: 8 · 2019: 15 · 2020: 9 · 2021: 7 · 2022: 3 · 2023: 4 · 2024: 3 · 2025: 2 · 2026: 2

28kmiles, typically

Half of the 51 owners who gave an odometer reading reported the brake problem between 14,000 and 40,000 miles. A median of reports, not the life of a part.

14%of this model year’s complaints

510 complaints in all about the 2016 Mazda CX-5, 2 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Service Brakes” means the same area of the vehicle, not one fault.

Across model years: Mazda CX-5 brake problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Car has 6379 miles. Brakes grabbing and car jerks at times when peddle applied. Car has 20% brake pad lr 20% rr 50%rf 50% lf. Took into Mazda dealer and the solution was to replace pads. With 6379 miles driven mostly on highway is this a faulty pad product? Happens at low speeds when stopping. Started 06/17 and still happening
Service Brakes at 6,300 miles Nov 10, 2017 NHTSA owner report
Grinding and squeaking in rear brake pads and rotors only. Car has 26,000 miles on it with visible marks on rear rotors only! Noise happens while driving or braking
Service Brakes at 26,000 miles Aug 21, 2017 NHTSA owner report
While driving on a slope with bit of curve on a highway when I applied a mild brake to reduce the speed, the car abruptly moved straight left and goes off road. The brake and steering didn't respond immediately for few seconds and the car keep going down off road on a very rough terrain. Luckily it stopped few meters before a sharp fall
Service Brakes at 1,048 miles Aug 8, 2017 NHTSA owner report
In traffic when the cars ahead suddenly stopped. I applied breaks hard and they kicked back, resisting my efforts to stop. Narrowly avoided accident by shifting into n and hitting the break again. I stopped a few inches from the vehicle ahead !
Service Brakes at 500 miles Jun 15, 2017 NHTSA owner report
The electronic parking brake locks the rear wheels as designed. The toggle switch that activates the brakes has direct control that does not go through the anti-lock brake system or the on board computer.
Service Brakes at 3,800 miles May 23, 2017 NHTSA owner report

What is on file about the brakes

Source: NHTSA recalls, investigations and manufacturer communications

44 manufacturer bulletins filed under this heading

The 0 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

C112A C2005 C2006

Codes a bulletin or an owner’s complaint about the 2016 Mazda CX-5 names on this model year; a code with a record of its own links it.

Other systems with a record on the 2016 Mazda CX-5

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are brake problems common on the 2016 Mazda CX-5?

They are documented: NHTSA holds 69 owner complaints naming the brakes on this model year (14% of everything owners filed about it), and 44 manufacturer bulletins are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the brakes on the 2016 Mazda CX-5?

No recall campaign is filed under this heading for this model year (there are 4 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.

When do brake problems show up on the 2016 Mazda CX-5?

Owners who gave an odometer reading reported it at a median of 28,350 miles; half of them between 14,000 and 40,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.