2019 Jeep Cherokee steering problems
120 of the 1,649 complaints owners filed with NHTSA about the 2019 Jeep Cherokee name the steering (NHTSA’s “Steering” heading — the steering column, rack, pump and power assist). Filed under the same heading: 1 recall. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.
What owners filed about the steering
Source: NHTSA complaint database6 of the 120 reports a crash · 1 a fire · 4 injuries. Self-reported, unverified.
Filed per year: 2018: 6 · 2019: 24 · 2020: 31 · 2021: 9 · 2022: 12 · 2023: 10 · 2024: 6 · 2025: 17 · 2026: 5
Half of the 65 owners who gave an odometer reading reported the steering problem between 6,000 and 32,000 miles. A median of reports, not the life of a part.
1,649 complaints in all about the 2019 Jeep Cherokee, 5 filed in 2026. The whole picture, every system →
Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Steering” means the same area of the vehicle, not one fault.
Across model years: Jeep Cherokee steering problems, every year on file →
In owners’ own words
Source: NHTSA complaint databaseFiled with NHTSA by the people who own these cars, about the steering. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.
I got a important safety recall for steering gear on 10/29/2019 I called the Jeep, chrysler company on 10/30/2019 and advised me to take it to the dealer to change the part.
As I was traveling about 30mph my power steering locked up. I wasn't able to turn the wheel at all. A service power steering light came upon my dash. When I called the dealership they refused to let me tow it there or fix it even though it was less than 6 months old and under warranty.
Over the last four weeks the steering has developed a 'dead zone'. The steering will jerk when pulled out of this 'dead zone'. I took the vehicle into firestone for an alignment to see if it would correct the issue. The technicians confirmed with me that there is an issue with the installation of the cradle of the vehicle
2019 Jeep Cherokee limited 4 x 4, in service on 4/2019, with 13,700 miles as of 10/27/19. In last two days steering wheel is jerking in my hands, as though the lane sense feature is trying to bring vehicle into center of lane. That feature is disengaged and is never used.
While driving, mostly down the highway, my Cherokee will have slipping/breakaway int the steering tension. It happens when moving the wheel in both directions. I drive an hour for work, and it happens probably 30 times minimum driving one way. This had happened previously and I had it looked at and they couldn't find anything.
What is on file about the steering
Source: NHTSA recalls, investigations and manufacturer communicationsRecall filed under this heading
- 19V637000 CriticalAug 29, 2019 · 5,294 vehicles
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Other systems with a record on the 2019 Jeep Cherokee
Source: the same files- transmission and drivetrain problems 811 complaints
- engine problems 470 complaints
- electrical problems 340 complaints
- brake problems 108 complaints
Common questions
Source: NHTSA complaint database, recalls and manufacturer communicationsAre steering problems common on the 2019 Jeep Cherokee?
They are documented: NHTSA holds 120 owner complaints naming the steering on this model year (7% of everything owners filed about it), and 1 recall is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.
Is there a recall for the steering on the 2019 Jeep Cherokee?
Yes — one campaign is filed under this heading: 19V637000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.
When do steering problems show up on the 2019 Jeep Cherokee?
Owners who gave an odometer reading reported it at a median of 12,000 miles; half of them between 6,000 and 32,000. That is when reports cluster, not the life of a part.
What does NHTSA's "Steering" heading cover?
The steering column, rack, pump and power assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.