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NHTSA defect investigation · Audit Query

Nissan and Ford audit query AQ22003

Hertz/Vehicles Rented with Open Recalls. NHTSA’s Office of Defects Investigation opened this audit query about the latch on 7 model years (2018–2022). Opened Dec 16, 2022 and still open — 3.8 years so far. open

What NHTSA says

Source: Office of Defects Investigation, as filed

NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.

Stage Audit Query Opened Dec 16, 2022 Closed still open Manufacturer Ford Motor Company Components Latches/Locks/Linkages › Hood › Latch

A Audit Query is an audit of the manufacturer's own reporting obligations — early-warning data, recall notices, remedy — rather than of a vehicle condition. The summary is the agency’s own text from its investigation file, unedited; the opening and closing resumes with the full reasoning are on NHTSA’s site under this number.

What this means for an owner

Source: and what happens next

An investigation is not a finding that a defect exists, and it puts no duty on anyone. NHTSA opens a Preliminary Evaluation when complaints and other reports suggest a condition worth asking the manufacturer about; it upgrades to an Engineering Analysis when the answers warrant testing; it closes either when it recommends a recall, when the manufacturer recalls on its own, or when no defect trend is found. The agency’s own goals are about four months for a petition, eight for a Preliminary Evaluation or a Recall Query and eighteen for an Engineering Analysis; many run longer.

This one is open. Nothing is owed on the vehicle today; if it becomes a recall, owners are written to and the repair is free. The moment to know is the day the campaign number appears — Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, or take a free one-line alert by model year.

Model years it names

Source: as NHTSA filed them

Also named on model years this site has no page for: 2022 Nissan Redundant Altima.

A vehicle page’s investigation list carries the same action; a name here is the scope NHTSA opened, not a list of affected VINs.

Common questions

Source: NHTSA Office of Defects Investigation

Is AQ22003 a recall?

No. A audit query is NHTSA asking questions, not a recall. A safety recall carries an NHTSA campaign number and a duty to repair for free; this one has not produced one. Whether one particular vehicle has an open recall is a VIN question at nhtsa.gov/recalls.

Is AQ22003 still open?

Yes, as of NHTSA’s latest file: opened Dec 16, 2022, 3.8 years ago.

Which vehicles does AQ22003 cover?

NHTSA opened it on 7 model years: 2018 Ford Explorer, 2022 Nissan Altima, 2021 Nissan Altima, 2020 Nissan Altima, 2019 Nissan Altima, 2018 Nissan Altima and more. That is the scope of the inquiry, not a list of affected vehicles; a recall, if one follows, defines its own population by VIN.