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Owner complaints · Power Train · every model year

Hyundai Santa Cruz transmission and drivetrain problems, 2022–2027

129 of the 323 complaints owners filed with NHTSA about the Hyundai Santa Cruz 2022–2027 name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). The loudest years: 2022 (91), 2023 (25), 2024 (11). Filed under the same heading across these years: 4 manufacturer bulletins, 1 recall campaign. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

129 complaints, 6 model years 40% of everything filed about the Santa Cruz typically at 8k miles

Hyundai Santa Cruz transmission and drivetrain problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the transmission and drivetrainShare of the year’sTypically atOn file under the heading
20270———the year →
2026240%——the year →
20250——4 TSBsthe year →
20241131%—4 TSBsthe year →
20232532%—11 TSBsthe year →
2022 in depth9149%—16 TSBs · 1 recallthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the transmission and drivetrain. Nothing here is a rate.

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When the transmission and drivetrain complaints were filed, and at what mileage

Source: NHTSA complaint database
129complaints name the transmission and drivetrain, all years

Filed per calendar year, every model year together: 2022: 46 · 2023: 39 · 2024: 18 · 2025: 15 · 2026: 11

8kmiles, typically

Across the model years, half of the 13 owners who gave an odometer reading reported the transmission and drivetrain problem between 3,000 and 25,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

Complete transmission failure on the highway without warning. Issue occured at 12,237 miles on the vehicle. While traveling under cruise control at 75MPH on the highway in the far left lane and the dashboard lit up and told me to pull over immediately. There were no warning signs ahead of the failure.
Power Train Jul 21, 2022 NHTSA owner report
Was driving along and the truck said pull over immediately and the power train disengage . It slow down in a construction zone with no place to pull over and cars coming right at me .
Power Train Jun 24, 2022 NHTSA owner report
My new 2023 Santa Cruz lost power on freeway. The dealer performed a transmission software update; however, the issue was significantly worse after the upgrade, causing me to lose power again on a busy freeway. The vehicle was towed back to dealer. Today I was told the transmission needs replacement.
Power Train Jul 6, 2023 NHTSA owner report
The dual clutch transmission frequently, though not consistently, malfunctions under acceleration. Typically, when accelerating from a stop, when the transmission shifts from 1st to 2nd gear, the clutch will slip causing a sudden loss of acceleration and shaking of the vehicle. Hyundai calls this a "judder".
Power Train Jun 28, 2023 NHTSA owner report
I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I only got 33000 miles
Power Train Jan 28, 2026 NHTSA owner report

What is on file about the transmission and drivetrain, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaign filed under this heading, any model year

4 manufacturer bulletins filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Hyundai Santa Cruz

Source: the same files

Every system, every model year: Hyundai Santa Cruz problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Hyundai Santa Cruz years have the most transmission and drivetrain complaints?

2022, 91; 2023, 25; 2024, 11. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2022 (49%).

Is there a recall for the transmission and drivetrain on the Hyundai Santa Cruz?

Yes — one campaign is filed under this heading across these model years: 22V746000 (2022). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do transmission and drivetrain problems show up on the Hyundai Santa Cruz?

Owners who gave an odometer reading reported it at a median of 8,220 miles across the model years; half of them between 3,000 and 25,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.