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Owner complaints · Structure

2023 GMC Sierra body and structure problems

92 of the 496 complaints owners filed with NHTSA about the 2023 GMC Sierra name the body and structure (NHTSA’s “Structure” heading — body panels, frame, roof rails, trim and glass as fitted). Filed under the same heading: 1 NHTSA investigation. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

92 complaints 19% of this model year’s

What owners filed about the body and structure

Source: NHTSA complaint database
92complaints name the body and structure

0 of the 92 reports a crash · 0 a fire · 0 injuries. Self-reported, unverified.

Filed per year: 2023: 3 · 2024: 9 · 2025: 23 · 2026: 57

Too few of these complaints carry an odometer reading to say when the problem shows up.

19%of this model year’s complaints

496 complaints in all about the 2023 GMC Sierra, 57 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Structure” means the same area of the vehicle, not one fault.

Across model years: GMC Sierra body and structure problems, every year on file →

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the body and structure. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

UNKNOWN. While I was driving down the interstate going 75MPH the top part of my grill flew off cracking my wondshield. I pulled over and pick it up and all the plastic welded factory clips broke off. This is a seriously dangerous issue that should be recalled and covered by GMC
Structure Nov 18, 2024 NHTSA owner report · ODI 11625878
My 2023 Sierra has an issue with the tailgate opening at any given time while in park. The dealer denied such issue until I noted a GM recall on the tailgate switch becoming contaminated with water.
Structure Nov 18, 2024 NHTSA owner report · ODI 11626003
Tailgate dropped while driving on the freeway. I was towing a utility trailer at the rime and the Tailgate hit the hitch area and scratched the Tailgate. It also dropped when not towing anything. I am leary to haul anything in the back of my truck
Structure Oct 8, 2024 NHTSA owner report · ODI 11618679
On May 5, 2024, while driving my 2023 GMC Sierra truck on HWY 40 near Holbrook, AZ, the tailgate lowered un-commanded twice while driving. I called GMC and they told me that my vin is not included in the recall. There is a recall for this exact problem however GMC said it is only for GMCC truck built at a specific plant.
Structure May 22, 2024 NHTSA owner report · ODI 11590258
I walked from my garage to the back of my truck to the driver door a drove away. At my destination the tailgate was open and my chainsaw was sitting there. Absolutely no way I could walk past my tailgate and not see the Stihl chainsaw looking at me and drive off without closing it first. I’ve owned the truck 1 week at this point
Structure Mar 4, 2024 NHTSA owner report · ODI 11575414

What is on file about the body and structure

Source: NHTSA recalls, investigations and manufacturer communications

NHTSA investigation

Other systems with a record on the 2023 GMC Sierra

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are body and structure problems common on the 2023 GMC Sierra?

They are documented: NHTSA holds 92 owner complaints naming the body and structure on this model year (19% of everything owners filed about it), and 1 NHTSA investigation is filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the body and structure on the 2023 GMC Sierra?

No recall campaign is filed under this heading for this model year (there are 3 filed under other headings). A bulletin is not a recall: it carries no federal duty to repair for free.

When do body and structure problems show up on the 2023 GMC Sierra?

Too few of the complaints carry an odometer reading to say. The model year's page shows the mileage curve across every system where it can.

What does NHTSA's "Structure" heading cover?

Body panels, frame, roof rails, trim and glass as fitted. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.