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Manufacturer communication · Service campaign

Volvo service campaign S10314

Volvo filed this with NHTSA as a service campaign dated Apr 8, 2025, received Jul 8, 2025, about the electrical system. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Volvo Cars USA LLC on behalf of the Volvo Car Corporation has decided to launch Service Action S10314 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that the incorrect Vehicle Integration Unit (VIU) has been installed. The corrective action is to replace the VIU according to VIDA. S10314 affects 4 vehicles in the U.S.

Kind Service campaign Manufacturer date Apr 8, 2025 Received by NHTSA Jul 8, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S10314Service campaignApr 8, 202511020436not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo S10314 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S10314 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does S10314 cover?

The manufacturer filed it against 1 model year: 2025 Volvo EX90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.