Volvo service campaign S10305
What it saysVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10305 on certain model year 2025 EX90 vehicles. NHTSA’s full summary ↓
Volvo filed this with NHTSA as a service campaign dated Feb 27, 2025, received Mar 27, 2025, about the structure. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationVolvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10305 on certain model year 2025 EX90 vehicles. Volvo Car Investigations have identified that all four (4) door handles may not deploy enough when opening and there might be a clunking noise when the handle is closing. The corrective action is to adjust all four (4) door handles. S10305 affects 2,086 vehicles in the U.S and 198 in Canada.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S10305 | Service campaign | Feb 27, 2025 | 11016005 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 74 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group4 other manufacturer communications filed against the Volvo EX90 under the same component group (structure), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 37804.1.1 | Service bulletin | May 6, 2026 | This is a TJ - Text only - If the customer experiences issues with the door window guide molding catching, and/or noise toward the quarter-g… |
| 37321.1.0 | Service bulletin | Mar 19, 2026 | This is a TJ - 1 text Doc plus 1 PDF and 1 M4a attachment - If the vehicle has a symptom of a drone noise according to attached sound file "… |
| 37245 | Service bulletin | Feb 21, 2025 | This is a Technical Journal: Outer Door Handle, seal interference. Follow repair instructions. |
| 37145 | Service bulletin | Nov 27, 2024 | This is a Technical Journal: Vehicle unresponsive. Do not perform a 12V reset until you have followed the steps in this Technical Journal in… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volvo S10305 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S10305 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does S10305 cover?
The manufacturer filed it against 1 model year: 2025 Volvo EX90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.