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Manufacturer communication · Service bulletin

Volvo bulletin 37921.3.0

What it saysThis is a TJ - Text only - no attachments - If a customer experiences a DIM message stating "Propulsion System Service Required" or a Turtle indicator in combination with any of the DTCs listed below, Do not replace… NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service bulletin dated Sep 24, 2026, received Oct 5, 2026, about the fuel/propulsion system. It names 2 model years (2027). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a TJ - Text only - no attachments - If a customer experiences a DIM message stating "Propulsion System Service Required" or a Turtle indicator in combination with any of the DTCs listed below, Do not replace the IGM. A software solution was introduced with version 5.1.21 follow the instructions under "Service".

Kind Service bulletin Manufacturer date Sep 24, 2026 Received by NHTSA Oct 5, 2026 Components Fuel/Propulsion System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
37921.3.0Service bulletinSep 24, 202611037974PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

More bulletins about the fuel/propulsion system

Source: same model, same component group

4 other manufacturer communications filed against these Volvo models under the same component group (fuel/propulsion system), newest first.

NumberKindDatedNHTSA’s summary
37236.5.1Service bulletinMar 7, 2026This is a Technical Journal: Text only no attachments - CEL and DTC ECM P04F000. New ECM software has been released
37236Service bulletinDec 19, 2025This is a Technical Journal: CEL and DTC ECM P04F000. New ECM software has been released
TJ36647.4.0-2024-06-07Service bulletinJun 12, 2024This is a Technical Journal: Incorrect fuel level or tank capacity. Replace fuel tank.
36647.1.0Service bulletinJun 30, 2023This is a Technical Journal. Incorrect fuel level or tank capacity. Replace fuel tank

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo 37921.3.0 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 37921.3.0 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 37921.3.0 cover?

The manufacturer filed it against 2 model years: 2027 Volvo XC60, 2027 Volvo XC90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.