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Manufacturer communication · Service bulletin

Volvo bulletin 37631.2.0

What it saysThis is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service". NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service bulletin dated May 7, 2026, received Jun 8, 2026, about the exterior lighting. It names 6 model years (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stated below, follow advice under "Service".

Kind Service bulletin Manufacturer date May 7, 2026 Received by NHTSA Jun 8, 2026 Components Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
37631.2.0Service bulletinMay 7, 202611033738PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Volvo bulletins for the XC60

A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 260 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

9 other manufacturer communications filed against the Volvo XC60 under the same component group (exterior lighting), newest first. The eight newest are listed; the rest are on the Volvo list.

NumberKindDatedNHTSA’s summary
37426.2.0Service bulletinSep 14, 2026This is a TJ Text only no attachments. --- If the crystal gear shift knob light stays illuminated after the vehicle is locked and is not in…
37631.3.0Service bulletinJul 28, 2026This is a TJ - text only no attachments - If customer complains of a headlamp error message in DIM, in combination with any of the DTCs stat…
34521.11.1Service bulletinMay 7, 2026This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to repl…
34521.10.0Service bulletinMar 21, 2026This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to repl…
34521Service bulletinDec 20, 2025This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to repl…
8501Service bulletinApr 10, 2025This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session: •Connect a suitable battery maintainer…
37235Service bulletinFeb 28, 2025This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with…
36784.1.0Service bulletinDec 22, 2023This is a Technical Journal: PAC - Low brightness image in lower-light environment. Perform a software total upgrade.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo 37631.2.0 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 37631.2.0 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 37631.2.0 cover?

The manufacturer filed it against 6 model years: 2026 Volvo XC60, 2025 Volvo XC60, 2024 Volvo XC60, 2023 Volvo XC60, 2022 Volvo XC60, 2021 Volvo XC60. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.