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Manufacturer communication · Service bulletin

Volvo bulletin 36913

What it saysThis is a Technical Journal: Vibrations at low RPM and high torque. NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service bulletin dated Nov 1, 2024, received Dec 10, 2024, about the power train. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a Technical Journal: Vibrations at low RPM and high torque. Download the new TCM SW.

Kind Service bulletin Manufacturer date Nov 1, 2024 Received by NHTSA Dec 10, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
36913Service bulletinNov 1, 202411011737PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Email me new Volvo bulletins for the XC40

A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 11 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

22 other manufacturer communications filed against the Volvo XC40 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Volvo list.

NumberKindDatedNHTSA’s summary
37504.3.0Service bulletinSep 19, 2026This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and IEM P0A7A48 is stored…
36774.4.0Service bulletinSep 17, 2026This is a Technical Journal: Text plus 1 PDF -- DTC TCM P277C07 set. If the TCM DTC listed below is set, A new transmission hardware solutio…
36774.3.0Service bulletinJun 10, 2026This is a Technical Journal: DTC TCM P277C07 set. If the TCM DTC listed below is set, A new transmission hardware solution has been introduc…
36496.10.0Service bulletinMay 7, 2026This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front…
37299Service bulletinFeb 4, 2026This a Technical Journal plus 1 mp4 file If a customer experiences noise from the rear of the vehicle, often generated at low speeds and dur…
37504Service bulletinDec 20, 2025This is a TJ Text Only no attachment If a customer experiences a DIM message stating "Propulsion Service Required" and IEM P0A7A48 is stored…
37228Service bulletinDec 20, 2025This is a Technical Journal: Vehicle jerks in low speed when Start/Stop is active. Improved software is introduced from version 3.5.14.
35732Service bulletinMar 14, 2025This is a Technical Journal: Clicking sound from transmission area. This is considered a normal operating characteristic/function of the ve…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo 36913 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 36913 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 36913 cover?

The manufacturer filed it against 1 model year: 2025 Volvo XC40. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.