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Manufacturer communication · Service bulletin

Volvo bulletin 36817.1.0

What it saysThis is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service bulletin dated Jan 3, 2024, received Jan 25, 2024, about the electrical system. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. A new calibration for the BECM (Battery Energy Control Module) DTCs listed above has been introduced in software version 2.10

Kind Service bulletin Manufacturer date Jan 3, 2024 Received by NHTSA Jan 25, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
36817.1.0Service bulletinJan 3, 202410249183PDF, 500 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 166 complaints with NHTSA since 2015. 38 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2021 Volvo XC40. The contact stated that at a stop light, the vehicle became inoperable. The contact stated that the doors would not unlock, and the seat belts became inoperable. The Rear Collision Avoidance warning light was illuminated.

2021 Volvo XC40 · Electrical System · filed with NHTSA Oct 24, 2023 · ODI 11551651

My vehicle is affected by the recall #R10320 or NHTSA # 25V282. The recall letter states that the dealerships have the updated software available to solve the back-up camera issue, also over the air update will solve the problem later if that is my choice.

2022 Volvo XC40 · Electrical System · filed with NHTSA Jul 31, 2025 · ODI 11677554

The supplied 240V Level 2 charger has a design defect that causes the J1772 handle to detach from the high voltage supply cable exposing the individual wires to a possible fire condition

2023 Volvo XC40 · Electrical System · filed with NHTSA Jul 22, 2025 · ODI 11675339

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

57 other manufacturer communications filed against the Volvo XC40 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volvo list.

NumberKindDatedNHTSA’s summary
37103.6.0Service bulletinMay 13, 2026This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37103.4.0Service bulletinMar 7, 2026This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37376.3.0Service bulletinMar 4, 2026This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High…
37474Service bulletinFeb 3, 2026This is a Technical Journal: DC Charging Power Limited to 150 kW. Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC…
TJ37103.3.0-2025-11-13Service bulletinNov 19, 2025This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs
37376Service bulletinOct 22, 2025This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out. If…
37451Service bulletinJul 31, 2025This is a Technical Journal: MVBM-U007700 set together with ECM-P0A7B68 at PDS. Delete the DTC´s. Do not reload MVBM software. IF the DTC´s…
37103Service bulletinJul 23, 2025This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo 36817.1.0 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 36817.1.0 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 36817.1.0 cover?

The manufacturer filed it against 4 model years: 2024 Volvo XC40, 2023 Volvo XC40, 2022 Volvo XC40, 2021 Volvo XC40. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.