Volkswagen bulletin V9625012077369_3
What it saysImage processing hardware integrated inside the 00A5 Driver Assistance Systems Front Camera (-R242-) resets temporarily causing the error “Lane Assist not available” to appear in the MFI until the Driver Assistance… NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Sep 9, 2025, received Oct 3, 2025, about the electrical system. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationImage processing hardware integrated inside the 00A5 Driver Assistance Systems Front Camera (-R242-) resets temporarily causing the error “Lane Assist not available” to appear in the MFI until the Driver Assistance Systems Front Camera -R242- reset is complete.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| V9625012077369_3 | Service bulletin | Sep 9, 2025 | 11023841 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 367 complaints with NHTSA since 2015. 115 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2026 Volkswagen Atlas. The contact stated that the center display went black, rebooted, and then displayed that several safety features were disabled. The contact stated that several messages flashed quickly, and the Exit System Warning message was also displayed. The failure occurred intermittently.
2026 Volkswagen Atlas · Electrical System · filed with NHTSA Oct 22, 2026 · ODI 11772924
I keep having issues with the entertainment screen where it stops working. When this happens there are multiple issues: I can not control the temperature and my gps shows I’m in a different town causing my heads up speed limit telling me the speed limit is 50mph in my 25mph neighborhood.
2025 Volkswagen Atlas · Electrical System · filed with NHTSA Sep 19, 2026 · ODI 11765470
About 6 months after purchasing a new 2024 VW Atlas Cross Sport, I started smelling gasoline inside the vehicle. It was a very strong smell, like someone had poured it on the carpet. After a few days, I noticed the smell when walking up to the car, not just inside.
2024 Volkswagen Atlas · Electrical System · filed with NHTSA Jan 24, 2025 · ODI 11638247
In depth: 2024 Volkswagen Atlas electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group51 other manufacturer communications filed against the Volkswagen Atlas under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TT 57 23 01 | Other | Sep 10, 2026 | DTCs B1479F0 OR B147AF0 exterior door handles are inoperative Repair |
| V2724012073810_7 | Service bulletin | Aug 13, 2026 | Battery Checking Procedure before replacement |
| 3G0.919.360.SE | Service bulletin | Jul 20, 2026 | MIB3 Recovery Solution |
| VOS-26-42 | Service bulletin | Jul 15, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V9626022082488_2 | Service bulletin | Jul 6, 2026 | Disconnect the control console for 10 seconds to reset. |
| V9626012082488_1 | Service bulletin | Jul 2, 2026 | Disconnect the control console for 10 seconds to reset. |
| 5088 | Service bulletin | May 8, 2026 | Update Programming for Memory Seat Module |
| VOS-26-15 | Service bulletin | Mar 6, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen V9625012077369_3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the V9625012077369_3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does V9625012077369_3 cover?
The manufacturer filed it against 3 model years: 2026 Volkswagen Atlas, 2025 Volkswagen Atlas, 2024 Volkswagen Atlas. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.