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Manufacturer communication · Service bulletin

Volkswagen bulletin V9323022069932_3

What it saysAn implausible current measurement by one or both of the current sensor shunts inside the High-Voltage Battery Control Module, Negative Terminal -SX7- can result in one or more of the DTCs NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated May 15, 2024, received Jun 11, 2024, about the electrical system. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

An implausible current measurement by one or both of the current sensor shunts inside the High-Voltage Battery Control Module, Negative Terminal -SX7- can result in one or more of the DTCs

Kind Service bulletin Manufacturer date May 15, 2024 Received by NHTSA Jun 11, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
V9323022069932_3Service bulletinMay 15, 202411001506PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Volkswagen files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 467 complaints with NHTSA since 2015. 234 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Volkswagen ID.4, the 28 owners who gave an odometer reading for Electrical System reported it at a median of 12,800 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

On Saturday, February 4, 2023. At approximately 7am. I entered the vehicle to warm the car. (It was a cold day). I tried to exit the vehicle, but I could not exit the driver's side door. It was not opening. I tried many times via the door handle and the key fob. Neither worked.

2023 Volkswagen ID.4 · Electrical System · filed with NHTSA Mar 20, 2023 · ODI 11512796

In depth: 2023 Volkswagen ID.4 electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

113 other manufacturer communications filed against the Volkswagen ID.4 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volkswagen list.

NumberKindDatedNHTSA’s summary
V9324012073298_4Service bulletinSep 30, 2026range reduction / battery cell replacement
V9326032083367_1Service bulletinSep 23, 2026Steps to take if DTC P0AA500 (DA:008C)
5.6Service bulletinAug 31, 2026Battery charger control unit software update
V9326052081829_2Service bulletinAug 17, 2026Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.
V2724012073810_7Service bulletinAug 13, 2026Battery Checking Procedure before replacement
V9326052081829_1Service bulletinJul 20, 2026Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.
VOS-26-42Service bulletinJul 15, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A…
VOS-26-39Service bulletinJun 26, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen V9323022069932_3 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the V9323022069932_3 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.

Which vehicles does V9323022069932_3 cover?

The manufacturer filed it against 1 model year: 2023 Volkswagen ID.4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.