Volkswagen bulletin Dealer 97HC
What it saysVolkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Jan 18, 2024, received Feb 6, 2024, about the electrical system. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Dealer 97HC | Service bulletin | Jan 18, 2024 | 10249413 | PDF, 203 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 137 complaints with NHTSA since 2015. 57 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My instrument cluster and infotainment system went black while driving. This means that I had no access to my speedometer, which I believe is a safety issue. Additionally, I had no access to my range estimate or any other vehicle information. No backup camera, no lane assist, etc
2022 Volkswagen ID.4 · Electrical System · filed with NHTSA Apr 26, 2023 · ODI 11519019
In depth: 2022 Volkswagen ID.4 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group113 other manufacturer communications filed against the Volkswagen ID.4 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| V9324012073298_4 | Service bulletin | Sep 30, 2026 | range reduction / battery cell replacement |
| V9326032083367_1 | Service bulletin | Sep 23, 2026 | Steps to take if DTC P0AA500 (DA:008C) |
| 5.6 | Service bulletin | Aug 31, 2026 | Battery charger control unit software update |
| V9326052081829_2 | Service bulletin | Aug 17, 2026 | Diagnosis of low insulation resistance in the High-Voltage (HV) wiring. |
| V2724012073810_7 | Service bulletin | Aug 13, 2026 | Battery Checking Procedure before replacement |
| V9326052081829_1 | Service bulletin | Jul 20, 2026 | Diagnosis of low insulation resistance in the High-Voltage (HV) wiring. |
| VOS-26-42 | Service bulletin | Jul 15, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| VOS-26-39 | Service bulletin | Jun 26, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen Dealer 97HC a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the Dealer 97HC repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does Dealer 97HC cover?
The manufacturer filed it against 1 model year: 2022 Volkswagen ID.4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.