Volkswagen bulletin 5022
What it saysUpdate Driver Seat Memory Module software. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Nov 12, 2025, received Dec 5, 2025, about the electrical system — 1 document under this number: V7225022079921_1. It names 3 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationUpdate Driver Seat Memory Module software.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| V7225022079921_1 | Service bulletin | Nov 12, 2025 | 11026178 |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 3Q0959760H | — | — | |
| 3Q0959760J | — | — |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Volkswagen’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 156 complaints with NHTSA since 2015. 38 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The engine started smoking at 11,000 and new valve seals were replaced in the head. The engine has started to smoke again at 16,800 mile and dealer said the next step would be to replace the head. Car has been to the dealer 6-7 times for electrical and engine problems. The SOS light comes on almost every morning.
2024 Volkswagen Tiguan · Electrical System · filed with NHTSA Dec 22, 2025 · ODI 11706466
The contact owns a 2025 Volkswagen Jetta. The contact stated while the vehicle was parked, the infotainment screen was darkened and inoperative. There were several different unknown warning lights were illuminated.
2025 Volkswagen Jetta · Electrical System · filed with NHTSA May 7, 2026 · ODI 11736290
The vehicle’s SOS/emergency call system has been inoperative since the vehicle was purchased. At delivery, the emergency call function did not work and displayed error messages.
2024 Volkswagen Jetta · Electrical System · filed with NHTSA Dec 13, 2025 · ODI 11704903
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group59 other manufacturer communications filed against these Volkswagen models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TT 57 23 01 | Other | Sep 10, 2026 | DTCs B1479F0 OR B147AF0 exterior door handles are inoperative Repair |
| SM 05-2026 | Other | Aug 18, 2026 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| VOS-26-47 | Service bulletin | Aug 14, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V2724012073810_7 | Service bulletin | Aug 13, 2026 | Battery Checking Procedure before replacement |
| 3G0.919.360.SE | Service bulletin | Jul 20, 2026 | MIB3 Recovery Solution |
| VOS-26-42 | Service bulletin | Jul 15, 2026 | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A… |
| V9626022082488_2 | Service bulletin | Jul 6, 2026 | Disconnect the control console for 10 seconds to reset. |
| V9626012082488_1 | Service bulletin | Jul 2, 2026 | Disconnect the control console for 10 seconds to reset. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen 5022 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 5022 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Volkswagen warranty extension on file lists the ones Volkswagen has filed.
Which vehicles does 5022 cover?
The manufacturer filed it against 3 model years: 2025 Volkswagen Jetta, 2024 Volkswagen Jetta, 2024 Volkswagen Tiguan. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.