Volkswagen service campaign 24LW
What it saysEngine Control Module (ECM) Software NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service campaign dated Feb 13, 2025, received Mar 5, 2025, about the engine — 2 documents under this number: Circular 24LW, Dealer 24LW. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationEngine Control Module (ECM) Software
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Circular 24LW | Service campaign | Feb 13, 2025 | 11014936 | not found |
| Dealer 24LW | Service campaign | Feb 12, 2025 | 11014939 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 13 complaints with NHTSA since 2015. 3 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group47 other manufacturer communications filed against the Volkswagen Taos under the same component group (engine), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 54E4 / 5537 | Service bulletin | Sep 30, 2026 | Update ECM Control Module Programming |
| V0116152014815_20 | Service bulletin | Sep 17, 2026 | Suggested fuel additive |
| V0126032083018_1 | Service bulletin | Aug 20, 2026 | Update Programming of the Engine/Motor Control Module -J623- |
| V1718062017813_24 | Service bulletin | Jul 9, 2026 | Oil Consumption Measurement and Electronic Oil Consumption Measurement |
| 4C6D | Service bulletin | Jun 24, 2026 | Engine/Motor Control Module software update for DTC 0456 |
| TT 13-20-01_3 | Service bulletin | Jun 18, 2026 | Instruction, how to lubicate engine before initial start. |
| TT 10-18-02_2 | Other | Jun 18, 2026 | Lubricating engine components before reassembly. |
| V1719012012855_81 | Service bulletin | Jun 4, 2026 | Volkswagen Engine Oil Standards |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen 24LW a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24LW repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 24LW cover?
The manufacturer filed it against 1 model year: 2025 Volkswagen Taos. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.