Toyota service campaign 25TC03
What it saysIncluded vehicles are equipped with Toyota Safety Sense (TSS) 3.0, which includes the Pre-Collision System (PCS), which uses the forward recognition camera. NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service campaign dated Jul 11, 2025, received May 15, 2025, about the forward collision avoidance — 13 documents under this number. It names 4 model years (2021–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIncluded vehicles are equipped with Toyota Safety Sense (TSS) 3.0, which includes the Pre-Collision System (PCS), which uses the forward recognition camera. In rare cases, a software programming issue can damage the forward recognition camera. This will result in the Pre-Collision System not working the next time the car is started.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25TC03 | Service bulletin | Jul 11, 2025 | 11021717 | |
| 25TC03 | Service bulletin | Apr 19, 2025 | 11019361 | not found |
| 25TC03 | Service bulletin | Apr 19, 2025 | 11018358 | not found |
| 25TC03 | Service campaign | Apr 17, 2025 | 11019357 | not found |
| 25TC03 | Service campaign | Apr 17, 2025 | 11019356 | not found |
| 25TC03 | Service campaign | Apr 17, 2025 | 11018354 | not found |
| 25TC03 | Service campaign | Apr 17, 2025 | 11018353 | not found |
| 25TC03 | Service bulletin | Apr 16, 2025 | 11019349 | not found |
| 25TC03 | Service campaign | Apr 16, 2025 | 11019348 | not found |
| 25TC03 | Service campaign | Apr 16, 2025 | 11019347 | not found |
| 25TC03 | Service bulletin | Apr 16, 2025 | 11018346 | not found |
| 25TC03 | Service campaign | Apr 16, 2025 | 11018345 | not found |
| 25TC03 | Service campaign | Apr 16, 2025 | 11018344 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 316 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group1 other manufacturer communication filed against these Toyota models under the same component group (forward collision avoidance), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23TC01a | Service bulletin | Aug 31, 2023 | RL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collis… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota 25TC03 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25TC03 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 25TC03 cover?
The manufacturer filed it against 4 model years: 2023 Toyota Corolla Cross, 2023 Toyota Sienna, 2021 Toyota Sienna, 2023 Toyota bZ4X. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.