Toyota service campaign 24TD04
Toyota filed this with NHTSA as a service campaign dated Jul 17, 2024, received Aug 8, 2024, about the electrical system — 6 documents under this number. It names 4 model years (2020–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDue to incorrect software in the Data Communication Module (DCM) in your vehicle, the DCM cannot connect to the 4G cellular service. Therefore, after the 3G cellular service was sunset, voice communication with service providers when using connected services like Emergency call and Roadside assistance, is not available.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24TD04 | Service bulletin | Jul 17, 2024 | 11007452 | not yet checked |
| 24TD04 | Service campaign | Jul 17, 2024 | 11007451 | not yet checked |
| 24TD04 | Service campaign | Jul 17, 2024 | 11007450 | not yet checked |
| 24TD04 | Service bulletin | Jul 17, 2024 | 11006158 | not yet checked |
| 24TD04 | Service campaign | Jul 17, 2024 | 11006157 | not yet checked |
| 24TD04 | Service campaign | Jul 17, 2024 | 11006156 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota 24TD04 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24TD04 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 24TD04 cover?
The manufacturer filed it against 4 model years: 2023 Toyota GR Supra, 2022 Toyota GR Supra, 2021 Toyota GR Supra, 2020 Toyota GR Supra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.