Toyota service campaign 24TD03
What it saysCertain model year 2022 Toyota Mirai vehicles with Advanced Drive may not have the latest multimedia system software installed. NHTSA’s full summary ↓
Toyota filed this with NHTSA as a service campaign dated May 24, 2024, received Jul 23, 2024, about the electrical system — 4 documents under this number. It names 1 model year (2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain model year 2022 Toyota Mirai vehicles with Advanced Drive may not have the latest multimedia system software installed. In these vehicles, if the latest multimedia software is not installed, a submenu (called “Service”) is not displayed, and the option to enable Over the Air (OTA) updates for Advanced Drive is not shown.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24TD03 | Service campaign | May 24, 2024 | 11005177 | |
| 24TD03 | Service campaign | May 9, 2024 | 11005144 | |
| 24TD03 | Service campaign | May 9, 2024 | 11005143 | |
| 24TD03 | Service campaign | May 9, 2024 | 11005142 |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 24TD03R1 | Update Head Unit Software | 0.4 hrs |
Read by machine from the document NHTSA serves (11 pages), read Sep 30, 2026. A part number is shown only where it matches Toyota’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 10 complaints with NHTSA since 2015. 3 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
1) Electrical display goes off on its own. While car in motion and driving,Distract me while I’m driving. 2) car does not start. AAA came to jumpstart, but no luck main battery under the car not responding defective battery.
2022 Toyota Mirai · Electrical System · filed with NHTSA Nov 11, 2025 · ODI 11698856
The contact owns a 2022 Toyota Mirai. The contact stated that while driving approximately 60 MPH, the vehicle started losing motive power. The accelerator pedal was depressed, and the vehicle continued to decelerate.
2022 Toyota Mirai · Electrical System · filed with NHTSA Feb 26, 2026 · ODI 11720763
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group26 other manufacturer communications filed against the Toyota Mirai under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Toyota list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| T-SB-0106-22 OBSOLETE | Service bulletin | Jan 30, 2026 | OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. |
| T-SB-0001-26 | Service bulletin | Jan 28, 2026 | Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool… |
| T-SB-0083-25 | Service bulletin | Nov 7, 2025 | A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Cor… |
| T-SB-0015-24 REV2 | Service bulletin | Sep 9, 2025 | A new head unit software update is available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mir… |
| T-SB-0058-23 REV1 | Service campaign | Jun 13, 2025 | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The… |
| T-TT-0780-25 | Service bulletin | Apr 2, 2025 | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. T… |
| T-TT-0779-25 | Service bulletin | Apr 2, 2025 | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. T… |
| T-SB-0106-22 REV2 | Service bulletin | Feb 11, 2025 | Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Toyota 24TD03 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24TD03 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 24TD03 cover?
The manufacturer filed it against 1 model year: 2022 Toyota Mirai. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.