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Manufacturer communication · Service campaign

Toyota service campaign 22TD02

What it says22TD02 expired on 2/7/2025 A seam near the fuel inlet may not have been properly sealed during manufacturing. NHTSA’s full summary ↓

Toyota filed this with NHTSA as a service campaign dated Feb 7, 2025, received Jun 21, 2022, about the fuel/propulsion system — 8 documents under this number. It names 1 model year (2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

22TD02 expired on 2/7/2025 A seam near the fuel inlet may not have been properly sealed during manufacturing. This can allow water to leak into the interior area of the vehicle, behind the third-row seat, when the vehicle is exposed to wet environmental conditions like rain or a car wash.

Kind Service campaign (also filed as Service bulletin, Other) Manufacturer date Feb 7, 2025 Received by NHTSA Jun 21, 2022 Components Fuel/Propulsion System, Structure First dated Apr 14, 2022

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
22TD02Service bulletinFeb 7, 202511016779not found
22TD02Service campaignFeb 7, 202511016778not found
22TD02Service bulletinFeb 7, 202511015493not found
22TD02Service campaignFeb 7, 202511015492not found
22TD02OtherOct 25, 202411010367not found
22TD02OtherOct 15, 202411010348not found
22TD02OtherOct 15, 202411010347not found
22TD02Service bulletinApr 14, 202210214361not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Toyota files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 550 complaints with NHTSA since 2015. 56 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Highlander has same issue as the 2019-2020 Toyota rav4 fuel issue identified by the NHTSA: vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Noted the 'distance to empty' shown on the multi-information display is less than expected.

2021 Toyota Highlander · Fuel/Propulsion System · filed with NHTSA Apr 29, 2021 · ODI 11414525

The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the hatchback failed to open completely. The vehicle was taken to the dealer, and the dealer recommended that the hatchback motor be replaced. The vehicle was not repaired.

2021 Toyota Highlander · Structure · filed with NHTSA Oct 29, 2025 · ODI 11696325

In depth: 2021 Toyota Highlander body and structure problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

1 other manufacturer communication filed against the Toyota Highlander under the same component group (fuel/propulsion system), newest first.

NumberKindDatedNHTSA’s summary
TSB-0033-23Service bulletinJun 8, 2023TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehic…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Toyota, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Toyota 22TD02 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 22TD02 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 22TD02 cover?

The manufacturer filed it against 1 model year: 2021 Toyota Highlander. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.