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Manufacturer communication · Service bulletin

Tesla bulletin SB-25-17-003

Tesla filed this with NHTSA as a service bulletin dated Feb 25, 2025, received Mar 4, 2025, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

On certain Cybertruck vehicles, the left body controller's printed circuit board was misaligned with its heatsink, which may cause the board to crack when the enclosure is closed. This may lead to a graceful power-off event.

Manufacturer campaign id SB-25-17-003 Kind Service bulletin Manufacturer date Feb 25, 2025 Received by NHTSA Mar 4, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
SB-25-17-003Service bulletinFeb 25, 202511014771

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Tesla SB-25-17-003 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SB-25-17-003 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SB-25-17-003 cover?

The manufacturer filed it against 1 model year: 2024 Tesla Cybertruck. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.