Tesla bulletin SB-25-10-002
Tesla filed this with NHTSA as a service bulletin dated Aug 14, 2026, received Oct 2, 2025, about the structure — 2 documents under this number. It names 2 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationOn some Cybertruck vehicles, reinforcement brackets inside the front and rear door assemblies might cause low frequency shaking, rattling, and/or vibrations at the door assemblies and/or LH side mirror when the vehicle is driven at high speeds, which does not meet Tesla quality standards. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, apply new adhesive to the reinforcement brackets and install additional butyl pads on the affected door assemblies.
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| SB-25-10-002 | Service bulletin | Aug 14, 2026 | 11036612 |
| SB-25-10-002 | Service bulletin | Sep 3, 2025 | 11023639 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Tesla SB-25-10-002 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SB-25-10-002 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SB-25-10-002 cover?
The manufacturer filed it against 2 model years: 2026 Tesla Cybertruck, 2025 Tesla Cybertruck. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.