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Manufacturer communication · Service bulletin

Tesla bulletin SB-24-30-001

What it saysOn some Cybertruck vehicles, some underbody fasteners may not have been torqued to specification. NHTSA’s full summary ↓

Tesla filed this with NHTSA as a service bulletin dated May 2, 2024, received Jun 19, 2024, about the power train. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

On some Cybertruck vehicles, some underbody fasteners may not have been torqued to specification.

Manufacturer campaign id SB-24-30-001 Kind Service bulletin Manufacturer date May 2, 2024 Received by NHTSA Jun 19, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SB-24-30-001Service bulletinMay 2, 202411001843PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
1917471-00-B——
1776938-00-A——
1882228-00-B——
1903604-00-A——
1899463-00-A——
2009107-00-A——
1851387-00-BPatch Bolts—eBay Motors →

Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Tesla’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Tesla files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 178 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

5 other manufacturer communications filed against the Tesla Cybertruck under the same component group (power train), newest first.

NumberKindDatedNHTSA’s summary
SB-26-40-001Service bulletinMar 26, 2026On certain Cybertruck vehicles, the halfshaft bolts may lose torque, which may cause a loud grinding noise if the hub and axle facespline te…
SB-24-40-007Service bulletinOct 4, 2024Certain Dual Motor Cybertruck vehicles are equipped with a Rear Drive Unit (RDU) inverter with an internal component that does not meet Tesl…
SB-24-40-006Service bulletinOct 4, 2024Certain Dual Motor Cybertruck vehicles are equipped with a Rear Drive Unit (RDU) with an internal component that does not meet Tesla specifi…
SB-24-40-004Service bulletinOct 4, 2024On certain Cybertruck vehicles, the Rear Drive Unit (RDU) oil fill plug might not have been torqued to specification.
SB-24-39-003Service bulletinOct 4, 2024Certain Tri Motor Cybertruck vehicles are equipped with a Front Drive Unit (FDU) with an internal component that does not meet Tesla specifi…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Tesla, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Tesla SB-24-30-001 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SB-24-30-001 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SB-24-30-001 cover?

The manufacturer filed it against 1 model year: 2024 Tesla Cybertruck. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.