Tesla bulletin SB-24-20-001
What it saysOn certain Model S and Model X vehicles with a round steering wheel, built between November 6, 2024 and November 27, 2024, the supplier assembly process might have damaged the driver airbag. NHTSA’s full summary ↓
Tesla filed this with NHTSA as a service bulletin dated Jan 14, 2025, received Feb 3, 2025, about the air bags. It names 4 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
On certain Model S and Model X vehicles with a round steering wheel, built between November 6, 2024 and November 27, 2024, the supplier assembly process might have damaged the driver airbag. Coupled with a deep fold or crease in the airbag material or positioning of the heat diffuser, the damage could result in a tear during deployment, increasing the risk of injury in a collision.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SB-24-20-001 | Service bulletin | Jan 14, 2025 | 11013483 |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 1965183-00-A | ROUND WHEEL DRIVER AIRBAG – MECHANICAL HORN | 1 | eBay Motors → |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Tesla’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 87 complaints with NHTSA since 2015.
1. Passenger (next to driver) side no-belt warning is not working. Seat belt warning is not shown even when the passenger (adult) does not wear belt. It is consistently reproducible even when the vehicle is at highway speeds. 2. Passenger side airbag is always OFF even when there is a passenger seated with their seat belt on.
2024 Tesla Model X · Air Bags · filed with NHTSA Dec 10, 2024 · ODI 11629997
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the air bags
Source: same model, same component group1 other manufacturer communication filed against these Tesla models under the same component group (air bags), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SB-21-20-007 | Service bulletin | May 2, 2025 | Certain Model S and Model X vehicles were equipped with driver airbags that do not meet internal quality standards. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Tesla, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Tesla SB-24-20-001 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SB-24-20-001 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SB-24-20-001 cover?
The manufacturer filed it against 4 model years: 2025 Tesla Model S, 2024 Tesla Model S, 2025 Tesla Model X, 2024 Tesla Model X. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 6 Nov 2024 – 27 Nov 2024 — the build date is on the certification label in the driver’s door jamb.