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Federal filingsHome›Bulletins›Tesla› SB-22-11-002
Manufacturer communication · Service bulletin

Tesla bulletin SB-22-11-002

What it saysOne or both front door drive units and front door harnesses may require replacement due to corrosion. NHTSA’s full summary ↓

Tesla filed this with NHTSA as a service bulletin dated Jun 5, 2024, received Jul 3, 2024, about the structure. It names 6 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Superseded. Tesla replaced this bulletin with SB-22-11-002 R1 dated Apr 18, 2024. Read that one first; this page stays as the record of what was filed under SB-22-11-002.

One or both front door drive units and front door harnesses may require replacement due to corrosion.

Manufacturer campaign id SB-22-11-002 Kind Service bulletin Manufacturer date Jun 5, 2024 Received by NHTSA Jul 3, 2024 Components Structure Supersedes -22-11-002 (no filing at NHTSA under that number) Superseded by SB-22-11-002 R1 (Apr 18, 2024)

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SB-22-11-002Service bulletinJun 5, 202411003081PDF

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
1053830-00-ABETAPRIME 5504G1eBay Motors →
1099801-00-ASEALANT, BETASEAL 1527EP1
1447724-00-ANOZZLES, SAUSAGE GUN, 25 PK1eBay Motors →
1036360-00-ABOLT HF M5x10 PC88 SEAL8eBay Motors →
1045351-00-HFRONT DOOR DRIVE UNIT LEFT HAND1eBay Motors →
1045352-00-HFRONT DOOR DRIVE UNIT RIGHT HAND1eBay Motors →
1032432-80-FASY, HRN, MDLX, ALL,F RONT DOOR LEFT HAND—eBay Motors →
1084918-80-Gnumber—eBay Motors →
1032432-00-GASY, HRN, MDLX, ALL, FRONT DOOR LEFT HAND—eBay Motors →
1032440-80-FASY, HRN, MDLX, ALL, FRONT DOOR RH—eBay Motors →
1084917-80-Gnumber—eBay Motors →
1032440-00-GASY, HRN, MDLX, ALL, FRONT DOOR RH—eBay Motors →
1080593-00-A——
1454796-00-A——

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Tesla’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2021 Model X →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 1,184 complaints with NHTSA since 2015. 94 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Tesla Model X, the 30 owners who gave an odometer reading for Structure reported it at a median of 10,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

After I put my car in park mood ..within few second car started taking off speeding over the grass /plants area of parking lot in to the office unite ( meta/ glass door ) shattering glass was all over broke through frame work of the office unite all the way to the examination chair of dr office ..had there be any worker / patient/ dr in…

2020 Tesla Model X · Structure · filed with NHTSA Dec 20, 2020 · ODI 11384311

Using the self-park system, from a stationary position and pressing the touch screen prompts to use the self-park, and having hands and feet away from the gas, brake and steering wheel, and parking between two cars, the car accelerated backward on its own and I had to slam my foot on the brake to stop it but it still hit a pole going in…

2018 Tesla Model X · Structure · filed with NHTSA Dec 15, 2019 · ODI 11289172

Driver side door will no longer latch properly - constant cycling noise coming from latch. Cycling can be stopped by manually moving the striker latch with a screwdriver to fool the car into thinking the door is closed. Car can be driven by placing an arm out the window and holding the door closed manually.

2016 Tesla Model X · Structure · filed with NHTSA Sep 24, 2016 · ODI 10909473

In depth: 2016 Tesla Model X body and structure problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

2 other manufacturer communications filed against the Tesla Model X under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
SB-21-12-005Service bulletinDec 5, 2024For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an aler…
SB-24-12-008Service bulletinOct 31, 2024On some Model X vehicles, the front roof applique and/or center spine applique may have been applied to the roof without the use of primer…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Tesla, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Tesla SB-22-11-002 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SB-22-11-002 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SB-22-11-002 cover?

The manufacturer filed it against 6 model years: 2021 Tesla Model X, 2020 Tesla Model X, 2019 Tesla Model X, 2018 Tesla Model X, 2017 Tesla Model X, 2016 Tesla Model X. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.