Subaru service campaign WRA-24 ANNOUNCEMENT
What it saysThis is an update for owner notification for Safety recall WRA-24 to replace the ODS sensor replacement. NHTSA’s full summary ↓
Subaru filed this with NHTSA as a service campaign dated May 13, 2024, received Jun 4, 2024, about the electrical system — 1 document under this number: SubaruNet Announcement. It names 6 model years (2020–2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This is an update for owner notification for Safety recall WRA-24 to replace the ODS sensor replacement.
Trouble codes it names: B1788 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SubaruNet Announcement | Service campaign | May 13, 2024 | 11000816 | PDF, 269 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,855 complaints with NHTSA since 2015. 418 of them name Electrical System, Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Subaru Outback, the 115 owners who gave an odometer reading for Electrical System reported it at a median of 5,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 24V227000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
2021 Subaru Legacy · Air Bags · filed with NHTSA Feb 18, 2025 · ODI 11643453
I bought this 2021 Subaru Outback in jan 2, 2021. In mid feb, I drove the Outback to lake tahoe. On my way, I went to costco gas station for gas after 1 hour highway driving. The car was just dead after refueling. I called roadside assistance not knowing what happened. The car was jumpstarted.
2021 Subaru Outback · Electrical System · filed with NHTSA Apr 18, 2021 · ODI 11408679
1. The backup and front camera are downgraded from previous models of Outback. Subaru of america denies this. The night visibility is dangerous. The dealership agrees. I have purchased four outbacks in six years and I know what I AM talking about. It is totally dangerous at night.
2020 Subaru Outback · Electrical System · filed with NHTSA Dec 23, 2019 · ODI 11290939
In depth: 2022 Subaru Outback electrical problems → · 2021 Subaru Outback electrical problems → · 2020 Subaru Outback electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group91 other manufacturer communications filed against these Subaru models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Subaru list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 18-244-26 | Service bulletin | Sep 18, 2026 | "This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circ… |
| 15-333-25R | Service bulletin | Sep 14, 2026 | This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure… |
| 15-331-25R | Service bulletin | Sep 14, 2026 | This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concern… |
| 15-322-25R | Service bulletin | Sep 14, 2026 | In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen… |
| 15-304-22R | Service bulletin | Sep 14, 2026 | This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concern… |
| 15-342-26 | Service bulletin | Aug 31, 2026 | This bulletin announces an inspection procedure for the Smart Rear View Mirror Assembly. |
| 15-261-20R | Service bulletin | Aug 31, 2026 | This bulletin announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Dens… |
| 16-150-24R | Service bulletin | Aug 20, 2026 | "This bulletin announces availability of new reprogramming files developed to address the two symptoms described below: SYMPTOM 1: A jerk or… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Subaru, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Subaru WRA-24 ANNOUNCEMENT a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the WRA-24 ANNOUNCEMENT repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does WRA-24 ANNOUNCEMENT cover?
The manufacturer filed it against 6 model years: 2022 Subaru Legacy, 2021 Subaru Legacy, 2020 Subaru Legacy, 2022 Subaru Outback, 2021 Subaru Outback, 2020 Subaru Outback. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2020-2022 Outback: built 16 Jun 2020 – 13 Jul 2021; 2020-2022 Legacy: built 16 Jun 2020 – 12 Jul 2021 — the build date is on the certification label in the driver’s door jamb.